Privacy Policy

Forgepoint Digital Limited is a company incorporated in Hong Kong providing digital marketing, marketing consulting, business development, management and operational support services. Its registered office is at Unit 915, 9/F, Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong. This Policy applies to the website at forgepoint-digital.com and to personal information we receive when you contact us or engage us for services. It does not apply to third-party websites.

Forgepoint Digital Limited is the data controller responsible for the processing of personal data described in this Privacy Policy.

Privacy enquiries: contact@forgepoint-digital.com
Registered office: Unit 915, 9/F, Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong

We collect only the information we need to respond to enquiries and to provide services under a commercial agreement. We do not sell personal information and we do not build marketing profiles from website visitors.

Information you provide directly, for example when submitting the contact form or corresponding with us by email, including your name, business email address, company name, company website, area of interest and the content of your message.

The contact form on this website collects the fields listed above and transmits them to our website hosting and form-processing provider, which delivers the submission to us. The form includes a consent statement and a hidden anti-spam field. Submitting the form does not create a contractual relationship.

Where we work with a client, supplier or professional adviser, we process contact details and correspondence relating to the engagement, including documents, scopes of work, invoices and related records.

Our hosting provider processes standard server and security logs, which may include IP address, request time, requested URL, browser type and referring page. These logs are used for security, diagnostics and service availability.

We use personal information to:

• respond to enquiries and business correspondence;
• assess, scope and deliver professional services;
• administer contracts, invoicing and records;
• maintain the security and availability of this website;
• comply with applicable legal, accounting and regulatory obligations.

Where data protection legislation such as the EU or UK GDPR applies to a particular processing activity, we rely on: your consent (contact form submissions); the performance of a contract or steps taken at your request prior to entering a contract; our legitimate interests in operating and securing our business; and compliance with legal obligations. Where processing is based on consent, you may withdraw that consent at any time.

We use a small number of external providers to operate our business, including website hosting and form delivery, business email, and professional advisers such as accountants and legal counsel. Providers process information on our instructions or in their own professional capacity, as applicable.

We do not sell, rent or trade personal information. We disclose personal information only to the service providers described above, to a client’s designated representatives where necessary for an engagement, or where required by law, regulation or legal process.

We are based in Hong Kong and work with clients and service providers in multiple jurisdictions. Service providers may therefore process personal information outside Hong Kong, and information may be transferred to and processed in countries other than your own. Where this occurs, we apply appropriate safeguards, including contractual commitments limiting use of the information to the purposes for which it was provided.

Enquiry data is retained only for as long as necessary to handle the enquiry or the resulting engagement, and thereafter only for the period required by applicable Hong Kong law and by commercial, tax and accounting obligations. Records are deleted or securely archived once those periods expire.

We apply organisational and technical measures appropriate to the size of our operations, including access controls, encrypted transport (HTTPS) and limited data collection. No method of transmission or storage is completely secure, and we do not claim absolute security or any specific certification.

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), and depending on the other laws applicable to you, you may have rights to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, to request portability, and to withdraw consent. To exercise these rights, contact contact@forgepoint-digital.com. We may need to verify your identity before responding.

This website does not use advertising, analytics or tracking cookies, and no third-party tracking pixels are installed. Any cookies used are strictly necessary for the website to function or to protect it against abuse. If we introduce non-essential cookies in future, we will update this Policy and provide an appropriate consent mechanism before they are used.

This website may link to external websites. We are not responsible for the content or privacy practices of those websites, and we recommend reviewing their privacy notices.

We may update this Policy to reflect changes to our operations or applicable requirements. The date at the top of this page indicates when it was last revised.

Questions about this Policy may be sent to contact@forgepoint-digital.com or through our contact page.